Monday, April 09, 2012

Consumer Watchdog Blog.

Here's an Open Letter from Norv:

Don’t ever buy a watch from Luminox. I have owned my watch for 6 years. It is a complete and total piece of crap. The following is a timetable and outline of the hassles presented by this watch.

1. Butterfly clasp on watchband started popping loose about six months after I got it. Like, I’d move my wrist a certain way and it would pop open. I had it repaired by a jeweler 3 times before giving up and buying a new watch band.

2. The pins that hold the watch and the band together were always popping loose, which caused the watch to fall all the way off my wrist. This has happened with both the old band and the replacement band. Super aggravating. And if it happens when I’m over concrete, you have to deal with what happens when the watch hits the concrete.

3. Six months ago, the second hand came off inside the watch face. It’s just floating around in there. Thanks, Luminox.

4. Yesterday, the pin popped out and the watch fell on the driveway while I was cleaning up my fishing gear. This time, the glass broke.

5. This son of a bitch has never kept good time. It randomly stops whenever it wants to.

I called Luminox USA and told them I thought they made shitty watches, and needed to convince me I was wrong. The best they will do is a 40 percent discount on a new watch, or repair it at my cost. So basically, I can pay to have a shitty watch repaired, or I can buy another shitty watch for $200-300. I am tempted to just write them a letter, watch enclosed, and tell them they can have their shitty watch back, and there will be a dude in South Texas telling everybody he knows how shitty these watches actually are. From here, I’ll either wear my old Orvis watch that I’ve had since college (like Matt’s Fossil watch) or buy a new Timex Ironman.

To recap, Luminox sucks bigtime. THANKS A LOT, Luminox.

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